Partnering with the Property Management Industry.

Wanted to pass on some positive feedback regarding Nina Sutton. I had my investment property listed with her for a 12-month period and she was excellent to deal with in terms of responding to queries, taking prompt action and going beyond the call of duty to ensure I was satisfied during the property management process. I recently listed the property to sell as well, and she handled the transition process for me seamlessly which completely exceeded my expectations. And I have high expectations. I have dealt with a number of property managers over the past few years and to be frank a lot of them leave much to be desired. I have never received such a high level of professionalism and client service as I did with Nina – my only regret is I did not list with her earlier.

Nina has been a very insightful and inspirational manager I have crossed paths with in my real estate career thus far. Her charismatic leadership skills have inspired me to pursue my own career in real estate and achieve high results and deliver premium quality service. She cares for the well-being of her team and cherishes the challenges and celebration moments the team encounters.

Great service. Nina is looking after us well.

Over the last few months that you’ve been managing the property, I’ve been very happy with the way things have been running.  The minimal number of issues have been dealt with promptly and with a minimum of fuss. Thanks for all the work you’ve put in!

I write to you about Nina and the way she handled the work on my apartment when the tenant gave notice to vacate.  As you are aware, the tenant was a difficult person to handle and gave us all angst.  Through dealing with both Nina, I felt the whole matter was handled extremely professionally especially the management of the final weeks of the tenant leaving.  I must mention that Nina, in particular, handled the final weeks very well.  She managed to take control of the situation and liaising with the tenant regarding the bond and the outstanding items that needed attention and rectification.  At the end, the tenant agreed, through Nina’s negotiation skills to have all the defects attended to and paid for from the bond.  A good result!

I currently have a property in Parkville leased by your company and I would like to acknowledge the great work of Nina who takes care of the property.  I have had this investment for 8 years now and it has been leased by a number of agencies and agents alike and Nina is by far the best I have had.  Recently I had renovations done and she went beyond the call of duty by meeting me at the apartment as well as builders and other tradies. Nothing ever seems too much work for her and she is always pleasant and a great agent to deal with & I am grateful for her service.

I am happy to let you know that I’m MORE than happy with your management and know that you have been by far the best property manager I have had. PLEASE make sure you don’t leave! You go and above any other person who has managed the unit. In fact, before you took over as the manager, I was on the verge of changing to another agent. Thank you

It was really nice to meet you in person, Nina. We have a good impression of your experiences in real estate, property & tenant management. We are looking forward to working with you.

Good Property Managers are hard to come by – but you are a gem! You are such a credit to you company. We have really enjoyed dealing with you. Thank You so much for making this process as easy for us as you have. We both wish you much success and many great tenants.

Nina will look after you providing great service at all times. She’s got exceptional knowledge in all facets of real estate and I have no hesitation in recommending her to anyone who is looking for someone to manage or sell their investment.

Nina’s diligence, commitment and attention to detail ensures what she turns her hand at is delivered by exceeding expectations. Nina is a property professional who genuinely cares about her clients and can work with a range of stakeholders to deliver the results required.

Nina’s hands-on approach and proven ability to manage her team across both the property management and sales department allowed her to excel as an inspirational leader. Dealing with investors she displayed a high level of professionalism, outstanding communication and problem-solving skills and her confidence enabled her to perform well. Nina is a highly motivated and intelligent individual and very much a team player; she is loyal, honest, dedicated and very determined to succeed. She is eager to learn and loves a challenge, her proactive attitude, positive train of through and fun personable attitude makes Nina a pleasure to work with

I am a landlord and I am lucky enough to have Nina Sutton as my property manager. She has managed some difficult tenants with professionalism whilst keeping my best interests in mind. She has also put me in contact with great trades for recent renovations as well as repair work over recent years.

I wish to report the excellent service Nina Sutton has provided to us recently, when a matter of rent increase occurred regarding our home. Nina indeed had our best interest at heart by voluntarily trying to negotiate when the tenants disputed the increase. She made some wonderful suggestions that would assist us achieving a great return on our investment. I am impressed by her thoughtfulness. Nina’s genuine attitude and obvious competency in conducting her role as an agent, makes her a stand out. She has only recently taken on this role as my agent. I have not yet met her in person, but I am already impressed by her excellent service

Hi Nina… Just a short note to let you know that I am very happy with your service I wish I would have come to you much sooner!!! many years of suffering with other agents.